Legal review completed. These policies do not activate payments or waive statutory rights.
Be honest and specific
Use your own identity and accurate business details. Describe tasks, credentials, availability and prices truthfully. Do not create fake tasks, impersonate customers or service providers, buy reviews or manipulate ratings. Sample profiles and quotes are for testing only.
Treat people fairly
No harassment, threats, hate speech, discriminatory requirements or sexual misconduct. Communicate respectfully, agree appointment times and notify the other party if plans change. Never use another person’s information for unrelated marketing.
Keep work lawful and safe
Do not request illegal, dangerous or exploitative activity. Only offer regulated work if you hold the required current authorisations. Explain site hazards and respect property permissions. Stop work if there is an immediate safety concern and seek appropriate emergency help.
Protect accounts and payments
Never share passwords, one-time codes, full card details or banking credentials. Do not pay an unexpected “verification fee” or follow a payment link sent by someone posing as support. Independently confirm changed bank details through a trusted channel. No payments are enabled in this pilot.
Protect personal information
Use suburb-level locations in tasks. Share precise addresses only when needed for an agreed task and through an appropriate private channel. Do not post identity documents, access codes or private information about someone else.
Raise concerns and request review
Keep relevant messages and transaction records without publicly exposing someone’s information. The proposed live moderation process will allow reports, proportionate restrictions and a human review route. Email support@anythingdone.co.za to raise a concern. Saving a contact-page draft does not send it; use Open in email app and send the message. Urgent incidents must be reported directly to the appropriate authority.